Effective Communication Strategies for Nurses

CARE Centre is pleased to offer a new communication program focused on enhancing effective communication skills for the workplace. This 60 hour course is comprised of 4 distinct modules and will build nurses confidence and skills in the following areas:

1) Effective Telephone Skills

  • Enabling nurses to manage conversations over the phone with confidence.

2) Intercultural Communication

  • Providing nurses with strategies to bridge cultural differences, helping them advocate for the client.

3) Communicating with Clients and Family

  • Equipping nurses with the skills and confidence necessary to deal with challenging interactions.

4) Interprofessional Collaboration

  • Strengthening the skills required to communicate both orally and in writing to effectively function as part of interdisciplinary teams.

Registration Fee:
$200.00 includes:
10 in class sessions, all materials, and access to e-Learning Lounge (eLL). 
Consistent attendance is imperative
$100.00 per module (3 classes per module)

Registration Deadline: 4:00 pm on March 27, 2017
Payment must be received in order to register.

Start Date: Monday April 3, 2017

Class Schedule: 9:30 am – 3:30 pm

Monday, April 3 Monday, May 8
Monday, April 10 Monday, May 15
Monday, April 17 Monday, May 29
Monday, April 24 Monday, June 5
Monday, May 1 Monday, June 12

Location: Toronto, Brampton and Hamilton
To register and confirm your seat, please contact your Case Manager.

CARE reserves the right to cancel courses, change dates/times, or limit enrollment.
However, CARE makes every effort to ensure the course is provided as scheduled.