Cross-cultural Customized Recruitment
• Why a diverse workplace matters
• Reduction of bias in the selection process
• Considerations for the interview process
• Cross-Cultural Interview guideline
Workplace Diversity & Cultural Competence Workshop for Managers/Educators/Preceptors & staff
• Benefits of workforce diversity & inclusion
• Approaches for creating an inclusive and supportive work environment for IENs
• Strategies to improve IEN integration (and retention) within the team
• Understanding culture; generalizing vs stereotyping
• Cultural competency continuum
• Culturally competent services/practices at the policy, administrative and practice levels
• Cross cultural management
Workplace Diversity, cultural competence & early transitional issues
• Develop an orientation, transition plan
• Engage in on-going professional development
• Provide culturally competent care in a diverse workplace
Interprofessional collaborative client/family-centred practice
• Build relational practice with colleagues and clients/families
• Provide leadership in everyday practice and within the inter-professional team
• Effectively identify and manage potential and actual conflicts/bullying at workplace
Language and communication: real and perceived barriers
• Giving and receiving feedback
• Information exchange: accuracy, clarity & efficiency
• Challenging interactions: cultural influences on communicating emotions
• Written communication: documentation and correspondence
• Guiding, instructing and health teaching: language for leading
• Communication strategies for sensitive topics
365 Bloor Street East, Suite 1901,
Toronto, ON M4W 3L4
(416) 226-2800
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